Regulation

CMA investigates Meta's terms for UK firms⁠.

The competition watchdog has opened a formal investigation into whether Meta's terms for businesses, which could let it take their website content for its AI features without a say, break UK competition law1.

A bulldog in a Union Jack collar bites the hose of a vacuum bearing the Meta logo as newspapers fly.
Picture: Hardy & Butler.
01 / The story

CMA investigates Meta's terms for UK firms

The Competition and Markets Authority has launched an investigation into whether Meta's commercial terms for businesses using its platforms and services breach competition law1. The terms could allow Meta to collect content from the websites of businesses and publishers that use its services, and use it to build its own products, including its AI features1. Those businesses would get no choice on whether or how their content is used1.

The CMA is concerned that making news publishers and other content businesses accept the terms could amount to an unlawful imposition of unfair trading conditions for thousands of UK businesses1. It will assess whether Meta holds a dominant position in a relevant UK market and, if so, whether the terms abuse it1. The concerns came from stakeholders including the News Media Association and Movement for an Open Web1. No decision has yet been made on whether Meta has broken the law1.

Meta had planned to bring the terms in on 30 October, then delayed them to 20 November after talks with the CMA1. On 28 October it paused the roll out, pending a consultation with industry groups1. A Meta spokesman said there were "no grounds for a competition investigation"2. He said Meta had already committed not to change its terms without consulting publishers and other stakeholders, and welcomed the chance to explain its approach2.

Sarah Cardell, the CMA's chief executive, said that where a company holds a dominant position, "it must not use that position to impose unfair terms"1. She said the authority would be "working to reach a swift and satisfactory resolution to this case"1. The CMA is using its Competition Act 1998 powers so that it can investigate urgently1.

Separately, the CMA is asking Meta for information about Meta One, its new business subscription service1. That follows concerns from the Federation of Small Businesses about the impact on small firms of posting external links on Facebook and Instagram without paying for a subscription1. No decision has been taken on formal action there, and it sits outside this investigation1.

Your content, their AI

This is not only a newspaper story. Any firm with a website that uses Meta's services to reach customers was being asked to accept terms that could feed its content to Meta's AI, with no way to say no. The pause means nothing changes on 20 November, and the investigation means the question is now a legal one rather than a matter of goodwill. Meta has not been found to have done anything wrong. The regulator has decided the question is serious enough to ask.

The sensible move is a short one. Find out which Meta services your business relies on, so you know what any new terms would reach when they come back. If the cost of posting links on Facebook and Instagram matters to you, the Federation of Small Businesses is already making that case to the regulator, and it is worth knowing what it has said.

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    DoorDash told analysts it has seen only "several hundred" orders in total from third party AI agents, against an average of 3 million deliveries a day3.

  • Gartner finds 3% of firms got the AI savings they wanted

    Just 3% of organisations have achieved the cost savings they wanted from AI productivity gains, Gartner found, yet 85% are planning to spend more in the coming year4.

  • Psychologists report a rise in patients turning to AI chatbots

    A British Psychological Society survey of 197 practitioners found a 49% rise in patients seeking support from chatbots in the past year, and 76% said it was hurting clients' wellbeing5.

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02 / Sources

Everything above, and where it came from

Every factual sentence in this briefing carries a number. These are the numbers. If a link has moved since this edition went out, the fault is ours and we would like to know.

  1. CMA opens investigation into Meta’s commercial terms

    Competition and Markets Authority, gov.uk, 2026-10-30T12:05:53+00:00

  2. Competition watchdog to investigate Meta terms for publishers and businesses

    The Independent, the-independent.com, 2026-10-30T12:33:01+00:00

  3. DoorDash said it's only received 'several hundred' orders from AI agents

    TechCrunch, techcrunch.com, 2026-10-30T13:54:25+00:00

  4. Just 3% of companies have recorded cost savings with AI

    ITPro, itpro.com, 2026-10-30T08:30:00+00:00

  5. Experts issue warning as more patients turn to AI chatbots for 'harmful' mental health advice

    The Independent, the-independent.com, 2026-10-30T09:41:43+00:00

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